AI voice channel — 24/7 inbound service and outbound campaigns with CRM integration.
An AI voice channel for customer service, qualification, follow-up, and outbound campaigns. It answers from approved knowledge, collects structured information, schedules human calls, logs cases, updates the CRM — and identifies customers before sharing personal information.
A 24/7 voice line that offloads routine calls from the contact center and scales outbound capacity — with structured CRM output instead of sticky notes.
A 24/7 service line and AI-assisted call campaigns share the same scenarios, knowledge, and CRM integration.
OTP, phone verification, customer ID, or policy number — personal data only after successful identification and only where compliance allows.
Every conversation becomes a summary, an updated record, and follow-up tasks for sales.
Escalation rules send complex or sensitive calls to agents with full context.
Routine questions, call scheduling, and request logging handled around the clock.
Qualification, renewal reminders, reactivation, and post-event follow-up at scale.
24/7 availability, faster responses, lower contact-center load, scalable outbound capacity, better qualification, and structured CRM records.
Identification first: OTP, phone verification, customer ID, or policy number — personalized information is disclosed only after successful identification and only where compliance rules allow.
AI-assisted campaigns: renewals, reactivation, qualification, post-event follow-up. Each conversation produces a summary, an updated CRM record, and follow-up tasks; interested customers hand over to sales warm.
By escalation rules you define — complex requests, sensitive topics, or explicit ask. The agent receives the conversation context, not a cold transfer.
Real-time AI voice agent for inbound and outbound calls.
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