AI agents on top of your existing systems — no core replacement.
An AI agent layer that automates back-office work on top of the client's existing systems: core platforms, CRM, ticketing, document repositories, email, databases, APIs, and legacy interfaces. A lot of operational inefficiency happens between systems: search, copy, verify, update, forward, summarize. Agent Layer makes that work faster and safer, without replacing the core platform.
Reads, classifies, and prepares incoming emails, documents, and forms for action.
Finds customer, policy, claim, or invoice data across multiple internal systems.
Creates tasks and tickets, updates CRM and core systems, maintains audit trails.
Routes the cases that need a person to the right team.
Shows context, suggests next-best-action, drafts messages during live work.
Sensitive, compliance, and high-value steps stay under human approval.
Turn inbound emails and documents into ready-to-action records.
Eliminate copy-verify-update work between systems.
Automate around old systems instead of replacing them.
An AI agent layer that automates back-office work on top of your existing systems, without replacing the core.
Much inefficiency happens between systems; Agent Layer makes that work faster and safer without a rip-and-replace.
Core systems, CRM, ticketing, document repositories, email, databases, APIs, and legacy interfaces.
Intake and classification, cross-system lookup, record updates, drafting, and exception routing.
Yes. Sensitive, compliance, and high-value steps stay under human approval.
Yes. It shows context, suggests next-best-action, and drafts messages during live work.
In the EU by default, with an on-premise option, inside your perimeter.
It routes cases that need a person to the right team, with an audit trail.
A two-week proof of concept on one process, then four to eight weeks to production.
Platform license plus implementation, scaling with processes and connected systems.
Enterprise AI workspace grounded in approved internal sources.
Open AI AssistantAutomate the manual work around old or fragmented systems — no full replacement required.
Open Legacy System AI AutomationGovernance between insurer and TPA — decision quality, data quality, and full auditability.
Open TPA Control LayerOne secure gateway that connects every enterprise AI to every insurance system.
Open Insurance MCP Server